Refund and Returns Policy
At BeThea Ministries, we are committed to providing high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, we are here to help.
Returns We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Proof of purchase is required.
Non-Returnable Items Certain items cannot be returned, including:
- Gift cards
- Downloadable digital products
- Personalized or custom-made items
- Items marked as final sale
Refunds Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, a refund will be processed to your original payment method within 5-10 business days. Please note that shipping costs are non-refundable.
Exchanges We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us at [your support email].
Shipping Returns Customers are responsible for paying return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service or purchasing shipping insurance for high-value items.
Late or Missing Refunds If you haven’t received your refund yet, please check with your bank or credit card company, as processing times may vary. If you still have not received your refund, contact us at [your support email].
Contact Us If you have any questions regarding our Refund and Returns Policy, please reach out to us at info@betheaministries.com.